12 Creative Privacy Policy

Last Updated: April 3rd, 2025

12 Creative respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection

We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

Data Usage

We use your data solely for sending updates, promotions, and reminders related to our products or services.

Data Security

We protect your data with secure storage measures to prevent unauthorized access.

SSL Security

At 12 Creative, we prioritize the security and privacy of our website visitors. We use an SSL (Secure Sockets Layer) certificate to encrypt data transmitted between our website and users, ensuring a secure browsing experience. While we do not process transactions on our site, SSL provides an added layer of protection for any information shared through contact forms or other interactions.

Data Retention

We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Messages are recurring, and message frequency varies based on updates, promotions, and reminders. You may receive messages such as:

Weekly updates (e.g., 1–2 messages per week)
Monthly promotions or event reminders (e.g., 1–4 messages per month)
Special announcements or seasonal offers (e.g., up to 5 messages per month during peak times)

We strive to send relevant information at a frequency that suits your preferences.

Contact 12 Creative at 780-244-0882 or contact@12creative.co for HELP or to STOP receiving messages.

Opt-Out

You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to contact@12creative.co or 780-244-0882. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.

You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you.